Try not to set the expectation that you’ll be able to respond to a missed message immediately upon your return.Ĭommitting a colleague's assistance without consent. It can take time to catch up on emails, phone calls and projects when you return to the office. Saying you will respond as soon as you return. Avoid adding any information to the email that is unnecessary. Automatic replies should be simple and to the point. Out-of-office messages should remain professional and realistic. Related: Guide: Out of Office Email Messages (With Examples) What to avoid in an out-of-office message Most professional email programs allow you to set two OOO messages at once-one for internal colleagues and one for external business contacts. You might provide more details depending on your job duties and the information you think your contacts need while you are away. Who to contact in an emergency or for immediate help Out-of-office messages might include such key information as: What to include in an out-of-office email message Taking maternity or sick leave or a sabbatical Going to a conference, workshop or professional meeting Reasons you might set up an out-of-office message include that you're planning on: You can provide an OOO message if you are gone for one day, one week or several months. Out-of-office messages provide them with a polite, concise and professional explanation as to why you cannot respond right away. When do you use an out-of-office message?Ĭoworkers, clients and subscribers typically expect fast responses and solutions to their problems, particularly from people working in customer service, marketing and communications jobs.
They tell your contacts why your response will be delayed and how to get the information or services they need while you are away.
What is an out-of-office message?Īn out-of-office message, also called an OOO message or an autoresponder email message, is used when you won’t be able to respond or read emails for a specified period of time. In this article, we explain what out-of-office email messages are and why they're important, and we offer some examples of out-of-office messages you can use as a guide. Depending on why you are out of the office, you might need to include certain details in your message.
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They let others know you are unavailable and when they can expect a response to their email. Out-of-office messages are automatic email replies that are sent to colleagues, customers and clients when you are away from work.
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